FAQ
We answer all questions about production and our quality promise, order processing and delivery and the company history of Nevermined lab-grown diamonds.
General information
Nevermined stands for sustainable, transparent and conflict-free diamond production. As one of the first manufacturers of lab-grown diamonds in Germany, we are committed to ethical and environmental standards to help create a sustainable future for the jewellery industry.
Environmentally-friendly production with renewable energies and fair working conditions are a matter of course for us and are part of our corporate culture. We are aware that 100% perfection is not achievable, but we are constantly striving to get as close as possible to a sustainable future.
Our corporate values are based on responsibility towards our employees, the environment and future generations, and we strive to be a role model for sustainable business.
Our name Nevermined is a clear statement: our diamonds do not come from mines, but are grown in Germany under the highest scientific standards in the laboratory – without the mining of natural diamond deposits.
A common misconception is that raw materials such as nickel or iron are still needed for lab-grown diamonds. This is not true for our technology: Nevermined diamonds are produced using the resource-efficient CVD process, which does not require these metals. Furthermore, our hydrogen does not come from coal-fired power generation, as is often claimed. Instead, we use electrolysis to obtain hydrogen from water, using 100% certified green electricity. The water consumption per carat is less than 1ml and is almost completely recycled.
Nevermined therefore not only stands for ‘never mined’, but for a new standard: transparent, climate-friendly and uncompromising. For diamond production that delivers what it promises.
Our lab-grown diamonds
Sustainability
Order and payment
Shipping and delivery
Return and exchange